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All Holiday or Business travelers to Sri Lanka must have Electronic Travel Authorization (ETA) for
entering into Sri Lanka. Please visit www.eta.gov.lk for more information
You are allowed to bring into the country duty free 1.5 litres of spirits, 2 bottles of wine, a
quarter-liter of Eau-de-Toilette, and a small quantity of perfume and souvenirs with a value not
exceeding US $250. The import of personal equipment such as cameras and laptop computers is allowed but
must be declared on arrival. The import of non-prescription drugs and pornography of any form is an
Banks are open from 0900 hrs to 1300 hours Monday to Friday. Some city banks close at 1500 hrs, while
some are open on Saturday mornings. You can withdraw money across the island at ATMs using international
credit cards or debit cards.
Most hotels, restaurants and shopping centers accept credit cards. Some establishments may try to add a
surcharge, which is illegal.
If you need a doctor, please contact the hotel reception. The hotel will have a doctor within the hotel
premises or nearby. Pharmacies can generally be found at the commercial center of most towns.
220 Volts/50 Hz Ac. Two and three pin plugs are used mostly.
International Direct Dialling (IDD) facilities are available at all city hotels, resorts, post offices
and telecommunication centres. Postal services are provided at most hotels and at the local post office
or authorized sub-post offices. Telegrams and faxes can be handed over to the hotel reception for
A list of embassies is given in the local telephone directory which is provided in most hotel rooms. If
not, one may be obtained at the hotel concierge’s desk. Please contact us if further assistance is
Generally, there are no security threats to tourists within Sri Lanka, but it is generally advised to
travel with a companion or as a group. It is not safe to travel alone or with little company at night.
There’s a special Tourist Police set up for complaints of lost items and you can contact it on this
number + 94 11 238 2209.
The peak season is from December to March as many European travellers prefer the warm sunshine and the
golden beaches of Sri Lanka. It is common that most popular hotels are overbooked due to the limited
room inventory in the country especially along the coastal areas (Beach Resorts) and in the Central
Province Kandy, the Hill Capital of Sri Lanka. Apart from this period, the months of July and August
could be also considered a peak period in Kandy due to the famous “Esala Perahera” which is a must to
see for all travellers. Therefore, it is advisable to book in advance if you are visiting Sri Lanka
during the peak season.
Visitors to Sri Lanka bringing in more than US$10,000 should declare the amount to the Customs on
arrival. All unspent rupees converted from foreign currencies can be re-converted to the original
currency on departure as long as encasement receipts are produced.
Its recommended to change the currency at reputed banks and currency exchange centers. Your driver will
be able to
Weather condition change in Sri Lanka in a matter of few hours (Eg Temperature in the hill country
(Nuwaraeliya/Bandarawela etc..) drops to 10-15 on many evenings. Therefore, warm clothing is recommended
if stays are in the hills.
In generically temperature in the Sri Lanka is between 25-35C in most part of the country. Please
consult your driver or Guide for more information
It’s recommended to have foods and drinks in reputed restaurants. It’s best way to avoid eating from
local eateries if you have sensitive stomach. Also, beware, that Sri Lankan food spicy but tasty.
Further please consult your driver or guide.
Filtered, mineral and bottled drinking water is available at most retail shops. Avoid drinking water from
Most shops open at 10.00am and close at 6.00pm. Shops are usually closed on Sundays and Full moon (Poya)
days. The full moon Poya day has religious significance for Buddhists and alcohol is not served in
hotels, bars and public recreational areas on this day.
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